Mumbai’s real estate regulator, the Maharashtra Real Estate Regulatory Authority (MahaRERA), has successfully disposed of 5,267 complaints lodged by homebuyers between October 2024 and July 2025, officials confirmed. This achievement highlights the authority’s proactive engagement with homebuyers and its continued commitment to enforcing accountability and transparency within Maharashtra’s property market.
The complaints addressed during this ten-month period covered a wide range of issues, from delayed possession to project compliance concerns. MahaRERA officials confirmed that hearings for complaints filed until July 2025 have either been conducted or are already scheduled. To expedite resolution, the regulator’s senior members directly oversaw hearings and settlements, ensuring timely intervention. During the same period, the authority received an additional 3,743 complaints, signalling sustained engagement from affected homebuyers. Since its establishment in May 2017, MahaRERA has received a cumulative 30,833 complaints, of which 23,726 have been resolved. Officials noted that pre-RERA projects dominate the complaint statistics, accounting for 79 per cent of all grievances, while only 21 per cent are linked to projects launched after the regulatory framework came into force. Currently, 51,481 projects are registered under MahaRERA across the state, with complaints filed against 5,792 projects.
Experts observe that the continued volume of complaints reflects the critical importance of effective regulation in safeguarding homebuyer interests and ensuring project accountability. “The high number of pre-RERA complaints underscores the need for stringent regulatory oversight in legacy projects,” said a senior MahaRERA official. To minimise future disputes, MahaRERA has implemented a robust three-tier scrutiny system for project registration, encompassing legal, financial, and technical evaluations. Dedicated teams assess each application thoroughly, and only compliant projects are granted registration. Officials emphasised that this preventive mechanism not only protects homebuyer investments but also fosters trust in Maharashtra’s real estate sector.
While MahaRERA clarified that disposal of complaints does not necessarily mean that refunds or compensations have been issued, officials stressed that necessary orders have been passed, ensuring due process is followed. Analysts argue that this structured approach reinforces accountability among developers and provides a transparent framework for addressing grievances efficiently. The authority’s active engagement aligns with broader efforts to create a sustainable, equitable, and investor-friendly property market. By combining proactive dispute resolution with stringent project registration norms, MahaRERA aims to reduce disputes, enhance compliance, and encourage the development of responsible real estate practices across the state.
With continued monitoring, structured grievance redressal, and stringent registration norms, Maharashtra is positioning itself as a benchmark for transparent and accountable urban real estate governance in India.
MahaRERA Resolves Over Five Thousand Complaints From Homebuyers Across Maharashtra In Ten Months
