Maharashtra Launches Online Registration for Construction Workers to Streamline Benefits
Maharashtra has introduced an online registration system. Workers can now register online but must visit one of the 366 taluka facilitation centres across the state for biometric and document verification. This initiative was officially launched on Wednesday, as announced by Labour Minister Akash Pandurang Fundkar.
The state’s new online system, called the Integrated Welfare Board Management System (IWBMS), will facilitate the registration, renewal, and distribution of benefits for construction workers. Previously, these services were handled at the district-level Building and Other Construction Workers Facilitation Centres. With the introduction of the new system, the process has been decentralised, enabling workers to access services at a taluka level, which is expected to enhance convenience and reduce the burden on district centres.
To support the initiative, the government has set up 366 taluka facilitation centres across Maharashtra, with each centre capable of processing up to 150 applications per day. The aim is to streamline the process, cut down on overcrowding, and eliminate the long waiting times that often led to workers losing valuable daily wages. Since the launch of the centres in November last year, over 5,12,581 applications have already been processed online. Minister Fundkar explained that the decision to establish taluka centres was made in response to a new notification issued by the central government. These centres are expected to reduce the pressure on the district-level facilitation centres, especially in areas where demand is high. In addition, workers experiencing delays at district centres will be given priority and earlier appointments at their nearest taluka centre to avoid further inconvenience.
“Workers who face long delays in appointments at district centres for benefit distribution will now be given an earlier appointment at the taluka centres. This will make the process more efficient and transparent,” Fundkar said. The new initiative is also aimed at enhancing transparency, which is vital for ensuring that the benefits reach the intended recipients without unnecessary delays. In districts with high demand, taluka facilitation centres will be expanded, and more staff will be allocated to meet the increased volume of applications. Each district centre will have three out of five staff members focused on processing entry-level applications, while the remaining two staff will be responsible for data entry and updating worker information. This staffing structure is intended to ensure smooth operations and prevent bottlenecks in the system.
With the new system in place, all pending applications are expected to be resolved by the end of this month. To oversee the process, a coordination unit has been established at the board level, which will ensure that all pending registrations and benefit distribution applications are handled efficiently. The launch of this online system is a significant step forward in improving the welfare services for construction workers in Maharashtra. By reducing the waiting times and simplifying the application process, the state hopes to enhance workers’ access to the benefits they are entitled to, while also improving the overall efficiency and transparency of the welfare system. This initiative is expected to have a far-reaching impact, making it easier for construction workers to access crucial benefits and services that support their livelihoods. As Maharashtra continues to innovate in worker welfare, the hope is that other states may look to adopt similar measures to improve services for their own workforce.