In a significant step towards improving transparency and accountability within the state’s real estate sector, the Odisha Real Estate Regulatory Authority (ORERA) launched Version 2.0 of its website on December 20. The new website, designed to enhance user experience, was inaugurated by ORERA Chairperson Siddhant Das, in the presence of key team members and officials. The launch represents a major milestone for the authority in its mission to streamline processes and create a more accessible platform for real estate stakeholders, including promoters, homebuyers, agents, and legal professionals.
The updated website boasts several advanced features designed to improve functionality and ease of use. Key additions include an intuitive dashboard and a chatbot powered by high-end technology, aimed at resolving user queries promptly. The site, developed by the Bhubaneswar-based IT company CSM Technology, seeks to simplify the process of registration, application submission, and transaction tracking, offering a more seamless experience for all users. Chairperson Das expressed his satisfaction with the swift rollout of the new software, lauding the efforts of the ORERA team and highlighting its role in fostering greater efficiency within the system.
With the new platform in place, ORERA is poised to enhance its regulatory capabilities. The website serves as a centralised hub for stakeholders to engage with the authority, file complaints, track project registrations, and access real-time updates. Additionally, ORERA has introduced a dedicated helpline and a help desk to assist users, ensuring that all queries are addressed promptly. This digital upgrade aligns with the state government’s focus on leveraging technology to drive better governance and service delivery in urban sectors like housing and real estate.
Sustainability is another area where ORERA has integrated forward-thinking initiatives. The platform encourages digital transactions, reducing the need for paper-based processes and contributing to environmental conservation. The user-friendly interface is designed with accessibility in mind, ensuring that the system is not only efficient but also sustainable in the long term. As Odisha continues to urbanise, such digital solutions are crucial for developing an accountable, sustainable, and future-ready real estate ecosystem that meets the demands of all stakeholders while aligning with broader sustainability goals.