Delhi NCR Mahindra Boosts EV Service Capacity

Mahindra & Mahindra has expanded its Mahindra aftersales infrastructure across Delhi-NCR, adding new service facilities, deploying electric mobile units and opening a dedicated technical training centre, as the region’s vehicle parc grows and electric SUVs gain market share. The move signals how automakers are reworking urban service ecosystems to support cleaner mobility and reduce downtime in India’s largest metropolitan clusters. 

At the centre of the expansion is a 26,000 sq ft technical training institute designed to upgrade the skills of service technicians, sales advisers and bodyshop teams. Industry observers note that modern SUVs  particularly electric variants  incorporate advanced electronics, battery management systems and connected features that require specialised diagnostics. Building local capability reduces dependence on centralised expertise and shortens repair cycles.
Executives familiar with the plan indicate that the facility includes hands-on demonstration zones and simulation areas to train personnel on high-voltage systems and next-generation vehicle platforms. For Delhi-NCR, where extreme weather and dense traffic conditions place additional stress on vehicles, technical preparedness has direct implications for reliability and customer safety.

In parallel, the company has introduced electric mobile service vans under a dedicated support programme for EV owners. These units are equipped to carry out routine maintenance and minor repairs at customers’ premises, potentially reducing the need for workshop visits. Each van is powered by onboard battery systems and fitted with lifting and balancing equipment, aligning the service model with lower-emission operations.Mobility analysts argue that doorstep service can ease congestion around large workshops while offering convenience to urban households with limited time. However, they caution that scaling such models will depend on route optimisation, technician availability and integration with digital booking platforms. The physical network has also been strengthened with five additional service touchpoints across the capital region, adding the equivalent of around 70 working bays. One facility in northwest Delhi is focused on commercial vehicles, reflecting sustained demand from logistics operators and small enterprises. Faster turnaround times and decentralised access points are increasingly critical in a region where daily commute distances can be long and unpredictable.

For NCR’s broader urban landscape, the expansion of Mahindra aftersales infrastructure highlights a parallel transformation often overlooked in electric mobility debates: the service backbone. As policymakers push for cleaner transport and EV adoption accelerates, aftersales capacity must keep pace to maintain consumer confidence. Urban transport specialists suggest that investments in training, distributed workshops and mobile service could support a smoother transition to electrified fleets, particularly if linked to renewable energy use and responsible waste management of components such as batteries and lubricants. While financial details of the rollout were not disclosed, the scale of activity indicates that manufacturers view Delhi-NCR as a critical market for long-term growth. The effectiveness of the upgraded Mahindra aftersales infrastructure will likely be measured not only in service volumes, but in how efficiently it supports a more sustainable and resilient urban mobility system.

Delhi NCR Mahindra Boosts EV Service Capacity